Books by Lucas, Robert W.

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Customer Service: Building Successful Skills for the Twenty-First Century image

Customer Service: Building Successful Skills for the Twenty-First Century

Author(s): Lucas, Robert W.
ISBN-13: 9780072938050
Edition: 3
Publisher: Career Education
Released: May 21, 2004
Format: Paperback, 432 pages
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Customer Service Skills for Success image

Customer Service Skills for Success

Author(s): Lucas, Robert W.
ISBN-13: 9780073545448
Edition: 4
Publisher: McGraw-Hill.
Released: Jan 14, 2008
Format: Paperback, 320 pages
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Customer Service: Skills and Concepts for Success, Student Edition image

Customer Service: Skills and Concepts for Success, Student Edition

Author(s): Lucas, Robert W.
ISBN-13: 9780078226335
Edition: 2
Released: Nov 01, 2000
Format: Paperback, 532 pages
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Customer Service Skills for Success image

Customer Service Skills for Success

Author(s): Lucas, Robert W.
ISBN-13: 9781259954078
Edition: 7
Publisher: McGraw-Hill.
Released: Jan 04, 2018
Format: Paperback, 480 pages
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Customer Service Skills for Success image

Customer Service Skills for Success

Author(s): Lucas, Robert W.
ISBN-13: 9781260381900
Edition: 8
Publisher: McGraw-Hill.
Released: Mar 01, 2022
Format: Hardcover, 496 pages
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Loose Leaf for Customer Service: Skills for Success image

Loose Leaf for Customer Service: Skills for Success

Author(s): Lucas, Robert W.
ISBN-13: 9781265017668
Edition: 8
Publisher: McGraw-Hill.
Released: Mar 01, 2022
Format: Loose Leaf, 496 pages
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