Customer Service: Building Successful Skills for the Twenty-First Century
Description:
Customer Service, Third Edition by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel.
Best prices to buy, sell, or rent ISBN 9780072938050
Related Books
- 1
- 2
- 3
- 4
- Customer Service Skills for SuccessROBERT W. LUCASEdition:5th Revised editionISBN-13:9780071315920
- Customer Service: Skills & Concepts for Success: Skills and Concepts for SuccessROBERT W. LUCASEdition:3ISBN-13:9780071112925
- Customer Service Skills for SuccessLucas, RobertEdition:4th Revised editionISBN-13:9780071220361
- Customer Service Skills for SuccessUnknown AuthorEdition:4th Revised editionISBN-13:9780071277501
- Customer Service Skills for SuccessROBERT W. LUCASEdition:5th Revised editionISBN-13:9780071315920
- Customer Service: Skills & Concepts for Success: Skills and Concepts for SuccessROBERT W. LUCASEdition:3ISBN-13:9780071112925
Frequently Asked Questions about Customer Service: Building Successful Skills for the Twenty-First Century
The price for the book starts from $6.99 on Amazon and is available from 11 sellers at the moment.
If you’re interested in selling back the Customer Service: Building Successful Skills for the Twenty-First Century book, you can always look up BookScouter for the best deal. BookScouter checks 30+ buyback vendors with a single search and gives you actual information on buyback pricing instantly.
As for the Customer Service: Building Successful Skills for the Twenty-First Century book, the best buyback offer comes from and is $ for the book in good condition.
Not enough insights yet.
Not enough insights yet.