The new edition of Electronic Principles provides the clearest, most complete coverage for use in courses such as Electronic Devices, Linear Electronics, and Electronic Circuits. 
 It's been updated to keep coverage in step with the fast-changing world of electronics. Yet, it retains Malvino's clear writing style, supported throughout by abundant illustrations and examples.

Electronic Principles

Engineering & Transportation

Malvino, Albert

Engineering

Career Education

Customer Service, Third Edition by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress. Insights and tips are also provided for customer service supervisory personnel.

Customer Service: Building Successful Skills for the Twenty-First Century

Business & Money

Lucas, Robert W.

Processes & Infrastructure

The sixth edition of this popular textbook presents the most practical, most current, and only concise, broad-based introduction to the study of business law principles and practices. The material has been revised and updated to reflect recent developments in the legal field, and every chapter includes an abundance of real-world examples that illustrate the law at work. In-depth coverage of the latest issues in business law, including new coverage of technology, product liability, and employment law, is also provided. New presentation and an engaging design make the book easy to teach and understand, and the new and expanded pedagogy, with an emphasis on teachability and assessment, offers teachers and students a wealth of opportunities for enriching the learning experience. Students will come away with a clear understanding of business law topics and be able to identify, explain, and apply the principles of business law in the world around them.

Essentials of Business Law

Liuzzo, Anthony

Bonnice, Joseph

Business

Electrocardiography for Health Care Personnel provides ECG skills training for health care students as well as health care personnel who are interested in mastering additional skills. The text includes the essential skills needed to perform an ECG, including anatomy of the heart, basic characteristics, equipment, appropriate intervention, and other technical applications, such as Holter monitoring and stress testing. Emphasis throughout the text is placed on troubleshooting.

Electrocardiography for Health Care Personnel

Medical Books

O'Brien, Thomas

Booth, Kathryn

DeiTos, Patricia

Allied Health Professions

The fourth edition of Medical Insurance: An Integrated Claims Process Approach is designed for medical insurance courses. The textbook provides medical assisting, medical insurance, and health information technology students with the knowledge and skills needed to successfully perform insurance and billing related duties. 
The chapters’ organization follows the medical billing process to enhance learning, moving from a comprehensive introductory chapter through processing RA/EOBs and handling patient collections. Every chapter has extensive illustrations, forms, and exercises to develop the required competencies as well as exercises to improve underlying essential math and communications skills. This text also provides a fundamental understanding of diagnostic and procedural coding needed to submit claims in compliance with payers’ requirements. New for this edition is a text-specific workbook which provides both review and applications of each textbook chapter.

Medical Insurance: An Integrated Claims Process Approach

Valerius, Joanne

Bayes, Nenna

Newby, Cynthia

Seggern, Janet

Insurance

The Workbook to Accompany Medical Insurance has excellent material for (1) reinforcing the text content, (2) applying concepts, and (3) extending understanding. It combines the best features of a workbook and a study guide. Each workbook chapter enhances the text’s strong pedagogy. Matching the text chapter-by-chapter, the workbook reinforces, applies, and extends the text to enhance the learning process.

Study Guide/Workbook to Accompany Medical Insurance: An Integrated Claims Approach 3/e

Administration & Medicine Economics

Medical Insurance: An Integrated Claims Process Approach Product DescriptionThe fourth edition of Medical Insurance: An Integrated Claims Process Approach is Medical Insurance: An Integrated Claims Process Approach: Text, Wkbk, Coding Wkbk, and Software Pkg The fourth edition of Medical Insurance: An Integrated Naples &amp; the Amalfi Coast - Maps (Chapter) Reading should be social! Post a message on your social networks to let others know what you're reading. This book covers all supervisory situations one is likely to encounter on a commercial, industrial, or institutional construction project. The book is based upon a . The internet has totally revolutionized the practice of public relations. This revolution has not only affected the way PR professionals communicate but has changed .

Human Relations: Strategies for Success covers both new and time-tested theories of human relations, and shows the relationship between human relations skills and career success in one-on-one situations, groups, and organizations. Self-esteem, self-awareness, attitude, motivation, and values are covered as the text explores the personal side of human relations and how it relates to management theory. Human Relations: Strategies for Success stresses the human relations skills and management principles essential to functioning successfully in a global business environment.

Human Relations: Strategies for Success, Student Text

Health, Fitness & Dieting

Lamberton, Lowell

Minor-Evans, Leslie

Psychology & Counseling

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