<p>What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, "Difficult Conversations" pinpoints what works. Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.</p>

Difficult Conversations: How to Discuss What Matters Most

Stone, Douglas

Self-Help

Penguin Books, Limited (UK)

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Books by Penguin Books, Limited (UK)

See the best price to sell, buy or rent books by the Penguin Books, Limited (UK) publisher. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Difficult Conversations: How to Discuss What Matters Most