Difficult Conversations (The 10th-anniversary Edition) (Chinese Edition)

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Difficult Conversations (The 10th-anniversary Edition) (Chinese Edition) image
ISBN-10:

7507423581

ISBN-13:

9787507423587

Released: Jan 02, 2011
Publisher: China City Press
Format: Paperback, 299 pages

Description:

Difficult Conversations (the 10th-anniversary edition) : The 10th-anniversary edition of the New York Times business bestseller-now updated with ""Answers to Ten Questions People Ask"". We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Harvard Negotiation Project, with their study lasting for 15 years as well as numerous professional consulting, provides a step-by-step approach to having those tough conversations with less stress and more success.

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