Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations: How to Discuss What Matters Most image
ISBN-10:

014028852X

ISBN-13:

9780140288520

Edition: First Edition
Released: Apr 01, 2000
Publisher: Penguin Books
Format: Paperback, 250 pages
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Description:

The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.












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