Difficult Conversations: How to Discuss What Matters Most
ISBN-10:
014028852X
ISBN-13:
9780140288520
Author(s): Stone, Douglas; Patton, Bruce
Edition: First Edition
Description:
The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.
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