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ROBERT W. LUCAS

Books by ROBERT W. LUCAS

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Customer Service: Skills & Concepts for Success: Skills and Concepts for Success image

Customer Service: Skills & Concepts for Success: Skills and Concepts for Success

Author(s): ROBERT W. LUCAS
ISBN-13: 9780071112925
Edition: 3
Publisher: McGraw-Hill Higher Education
Released: Jul 01, 2004
Format: Paperback, 544 pages
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Customer Service Skills for Success image

Customer Service Skills for Success

Author(s): ROBERT W. LUCAS
ISBN-13: 9780071315920
Edition: 5th Revised edition
Publisher: MC GRAW HILL INDIA
Released: Jan 01, 2012
Format: Paperback, 207 pages
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