Authors /
Robert W. Lucas

Books by Robert W. Lucas

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Customer Service: Skills & Concepts for Success: Skills and Concepts for Success image

Customer Service: Skills & Concepts for Success: Skills and Concepts for Success

Author(s): Robert W. Lucas
ISBN-13: 9780071112925
Edition: 3
Publisher: McGraw-Hill Higher Education
Released: Jul 01, 2004
Format: Paperback, 544 pages
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Customer Service Skills for Success image

Customer Service Skills for Success

Author(s): Robert W. Lucas
ISBN-13: 9780071315920
Edition: 5th Revised edition
Publisher: McGraw-Hill Education
Released: Jan 01, 2012
Format: Paperback, 207 pages
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